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Terms & Conditions

                                                                                                                                                                                                                                                                                                 Last updated Date – 17/06/2025

 

                                

Please read our Terms and Conditions carefully before using our website or purchasing products from us.  

                                                       

General Terms
This website is owned and operated by Individually Gifted Crafts, we reserve the right to change these terms and conditions at any time without prior notice. Your continued use of our website constitutes your acceptance of any such changes.

 

Products & Services
All products and services available on our website are subject to availability.

We cannot guarantee that the actual product will be identical to the image displayed on the website as material colours vary and everything is handmade to order.

 

Prices & Payment
All prices are in GBP and will vary from each order as each item is bespoke.

Payment for products and services will be arranged on agreement of order.

We reserve the right to change prices at any time without prior notice.

 

Shipping & Delivery
We aim to complete your order within the estimated time provided when ordering.

However, we cannot guarantee that your order will arrive within the postage timeframe, as delivery times are subject to factors beyond our control.

You are responsible for providing accurate shipping information when placing an order. We are not responsible for orders that are delivered to incorrect addresses due to customer error.

 

Returns & Refunds
Please see our FAQ’s section for the most recent update on this.

 

 

If you have any questions or concerns about these Terms and Conditions please read the FAQs or contact us on our ‘Contact’ page.

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